107S0102 northwest northwest _105SC010101 sprocket sprocket factory direct on (Zhengzhou Coal Mining Machinery / Huainan Longwall / Linzhou Heavy / Zhang stoker / Northwest Running of the Bulls series) sprocket assembly sales, customer feedback analysis recently received a few batches sprocket business, customers on product quality was quite satisfactory, but needs to be reduced due to the production schedule and delivery speed to be improved greatly aspects reaction on these two issues, I made the following analysis: 1, the customer areas: to Our customers typically buy sprocket for dealers, more or less have a relationship with the mine, the mine for the product requirements are strictly adhered to, pay special attention to the quality of the product, there are strict requirements on the material. For such cases, when we, as manufacturers produce to customers, but also paid special attention to its customers after the start of production to fight deposit, under normal circumstances, we give the customer to determine the time duration of 15 to 20, the customer requested period within the job done, but the client in order to win the mine equipment department head in charge of favor, will schedule this matter very seriously, must request the required product quality assurance, production period has been shortened to a minimum, so that there is enough time and mine on coordination. Here we also do our best to shorten the construction period to 15 days, in order to try to meet customers, maximize the interests of customers. 2, on the logistics and delivery problem, the problem though is that we can guarantee the arrival a few days, give the exact time, but it is necessary to select the most efficient manufacturers cheapest shipping logistics to customers, there are two considerations which, On the one hand, the production of customer requirements to the following schedule, they began to worry forward to seeing the goods, so be sure to give the logistics force; and on the other hand, for our company, is to uphold the logistics to pay in order to prevent the cargo transportation process Leakage occurs goods out of stock, oppression, etc. worn sprockets. We try to cover everything in all aspects, to avoid any unnecessary trouble goods, but also be responsible for the customer's terminal. These two considerations are in the process of trading sprocket some minor details, and product quality compared to the bulk of the insignificant, but since customers raised, we take seriously, focus on solving eliminate customers' concerns and worries, for customer service in the end. 107S0102 northwest northwest _105SC010101 sprocket sprocket factory outlets